# Twilio: Twilio Flex / TaskRouter Voice Orchestrator Affected

> Twilio status incident “Twilio Flex / TaskRouter Voice Orchestrator Affected” on 2024-04-03: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/frlcrplfxbpm
Last updated: 2024-04-03T21:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-04-03 21:00 UTC · Resolved: 2024-04-03 21:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/frlcrplfxbpm](https://status.twilio.com/incidents/frlcrplfxbpm)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-04-03 21:00 UTC: Twilio Flex / TaskRouter Voice Orchestrator was degraded for 2 minutes between 14:01 and 14:03 Pacific Time on 04/03/2024. During this period of time High latency in Voice Orchestrator caused 5xxs in downstreams resulting in some impact to inbound and outbound meetings Customer Impact: Some inbound and outbound meetings would have failed, more impact to be provided after assessment. Likely 35 meetings impacted. The issue has now been resolved.Twilio Flex / Task Router Voice Orchestrator was degraded for 2 minutes between 14:01 and 14:03 Pacific Time on 04/03/2024. During this period of time High latency in Voice Orchestrator caused 5xxs in downstreams resulting in some impact to inbound and outbound meetings Customer Impact: Some inbound and outbound meetings would have failed, more impact to be provided after assessment. Likely less than 100 meetings impacted. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-04-03 21:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/frlcrplfxbpm
- Citation: Twilio, “Twilio Flex / TaskRouter Voice Orchestrator Affected” (2024-04-03 21:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/frlcrplfxbpm (CC BY 4.0).
- Markdown link: `[Twilio: Twilio Flex / TaskRouter Voice Orchestrator Affected (2024-04-03)](https://rewindex.com/company/twilio/incidents/frlcrplfxbpm)`


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Canonical: https://rewindex.com/company/twilio/incidents/frlcrplfxbpm · Markdown: https://rewindex.com/company/twilio/incidents/frlcrplfxbpm.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/frlcrplfxbpm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:15:26.261Z