# Twilio: Automated Alert: Minimal Customer Impact - SMS Delivery Delays to Tigo Network in Colombia Over a Subset of Short Codes

> Twilio status incident “Automated Alert: Minimal Customer Impact - SMS Delivery Delays to Tigo Network in Colombia Over a Subset of Short Codes” on 2023-06-20: impact none (vendor’s label), 32 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/fj6p8xwnj48n
Last updated: 2023-06-20T22:13:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-06-20 21:41 UTC · Resolved: 2023-06-20 22:13 UTC · Duration: 32 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/fj6p8xwnj48n](https://status.twilio.com/incidents/fj6p8xwnj48n)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-06-20 22:13 UTC: We have fully investigated the issue with SMS delivery delays to Tigo Network in Colombia over a subset of short codes, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-06-20 21:41 UTC, resolved after 32 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/fj6p8xwnj48n
- Citation: Twilio, “Automated Alert: Minimal Customer Impact - SMS Delivery Delays to Tigo Network in Colombia Over a Subset of Short Codes” (2023-06-20 21:41 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/fj6p8xwnj48n (CC BY 4.0).
- Markdown link: `[Twilio: Automated Alert: Minimal Customer Impact - SMS Delivery Delays to Tigo Network in Colombia Over a Subset of Short Codes (2023-06-20)](https://rewindex.com/company/twilio/incidents/fj6p8xwnj48n)`


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Canonical: https://rewindex.com/company/twilio/incidents/fj6p8xwnj48n · Markdown: https://rewindex.com/company/twilio/incidents/fj6p8xwnj48n.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/fj6p8xwnj48n · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:23:54.768Z