# Twilio: Bounce Suppressions Maintenance

> Twilio maintenance “Bounce Suppressions Maintenance” on 2026-10-13: impact maintenance (vendor’s label), 4 d, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/fhx2526whg4m
Last updated: 2026-10-24T04:03:50Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed · edited after publishing
- Started: 2026-10-13 23:45 UTC · Resolved: 2026-10-17 23:00 UTC · Duration: 4 d
- Updates: 4 · Affected components: SendGrid API
- [Vendor status page: https://stspg.io/8jbwxsbq83z6](https://stspg.io/8jbwxsbq83z6)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **scheduled** 2026-10-13 23:45 UTC: In order to increase the stability and scalability of our systems, we are performing a maintenance on our infrastructure on October 17, 2026 from 14:00 until 16:00 PDT. During this time, customers may experience issues with public endpoints for bounces, and delays updating bounce lists. Mail sending functionality will remain fully operational. Thank you for your patience through this maintenance.
- **scheduled** 2026-10-17 20:01 UTC _(deleted by the vendor)_: Maintenance will begin as scheduled in 60 minutes.
- **in progress** 2026-10-17 21:01 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-10-17 23:00 UTC: The scheduled maintenance has been completed.

## Rewindex changes for this incident

- 2026-10-17 20:03 UTC: [Incident updated: Bounce Suppressions Maintenance](https://rewindex.com/change/r72a2d991180017.md)
- 2026-10-17 21:03 UTC: [Incident updated: Bounce Suppressions Maintenance](https://rewindex.com/change/rfcd2c79b34c940.md)
- 2026-10-24 04:03 UTC: [Incident updated: Bounce Suppressions Maintenance](https://rewindex.com/change/r4b8ee5fa972ed6.md)

## Cite this

Maintenance posted by Twilio, started 2026-10-13 23:45 UTC, resolved after 4 d, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/fhx2526whg4m
- Citation: Twilio, “Bounce Suppressions Maintenance” (2026-10-13 23:45 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/fhx2526whg4m (CC BY 4.0).
- Markdown link: `[Twilio: Bounce Suppressions Maintenance (2026-10-13)](https://rewindex.com/company/twilio/incidents/fhx2526whg4m)`


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Canonical: https://rewindex.com/company/twilio/incidents/fhx2526whg4m · Markdown: https://rewindex.com/company/twilio/incidents/fhx2526whg4m.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/fhx2526whg4m · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:13:14.869Z