# Twilio: Devices Using Super SIM May Have Lost Connectivity and Experiencing Delays in Reconnecting

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-09-17 14:51 UTC · Resolved: 2020-09-17 17:23 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/f49qvclby2bg](https://status.twilio.com/incidents/f49qvclby2bg)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-09-17 17:23 UTC: The incident affecting Super SIM connectivity has been resolved, and the service is functioning normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/twilio/incidents/f49qvclby2bg · Markdown: https://rewindex.com/company/twilio/incidents/f49qvclby2bg.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/f49qvclby2bg · Generated 2026-10-18T11:37:14.096Z