# Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Germany

> Twilio status incident “Voice Call Failures from a Subset of Twilio Phone Numbers to Germany” on 2026-10-27: impact minor (vendor’s label), 9.6 h, 6 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/f3qfjby1rw13
Last updated: 2026-10-27T18:13:55Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-27 08:37 UTC · Resolved: 2026-10-27 18:12 UTC · Duration: 9.6 h
- Updates: 6 · Affected components: CARRIER NETWORK - Voice, Europe, Voice, Europe
- [Vendor status page: https://status.twilio.com/incidents/f3qfjby1rw13](https://status.twilio.com/incidents/f3qfjby1rw13)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-10-27 08:37 UTC: Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **investigating** 2026-10-27 09:44 UTC: Twilio customers may be experiencing voice call failures from and to a subset of Twilio Phone Numbers to network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **identified** 2026-10-27 10:43 UTC: Twilio customers may be experiencing voice call failures from and to a subset of Twilio Phone Numbers to network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **monitoring** 2026-10-27 12:03 UTC: We have observed a recovery in voice calls from and to a subset of Twilio Phone Numbers to network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- **monitoring** 2026-10-27 14:05 UTC: We have observed a recovery in voice calls from and to a subset of Twilio Phone Numbers to network subscribers in Germany and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- **resolved** 2026-10-27 18:12 UTC: The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers on affected networks in Germany are operating normally.

## Rewindex changes for this incident

- 2026-10-27 09:53 UTC: [Incident updated: Voice Call Failures between a Subset of Twilio numbers and Multiple Networks in Germany.](https://rewindex.com/change/ra37b10de1b4e59.md)
- 2026-10-27 10:54 UTC: [Incident updated: Voice Call Failures between a Subset of Twilio numbers and Multiple Networks in Germany.](https://rewindex.com/change/r39410af134a2da.md)
- 2026-10-27 12:13 UTC: [Incident updated: Voice Call Failures between a Subset of Twilio numbers and Multiple Networks in Germany.](https://rewindex.com/change/re57a15c3db82b6.md)
- 2026-10-27 14:13 UTC: [Incident updated: Voice Call Failures between a Subset of Twilio numbers and Multiple Networks in Germany.](https://rewindex.com/change/r2a7cca7e6c2bee.md)
- 2026-10-27 18:13 UTC: [Incident updated: Voice Call Failures from a Subset of Twilio Phone Numbers to Germany](https://rewindex.com/change/rf715d2efc4b12e.md)

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-10-27 08:37 UTC, resolved after 9.6 h, 6 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/f3qfjby1rw13
- Citation: Twilio, “Voice Call Failures from a Subset of Twilio Phone Numbers to Germany” (2026-10-27 08:37 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/f3qfjby1rw13 (CC BY 4.0).
- Markdown link: `[Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (2026-10-27)](https://rewindex.com/company/twilio/incidents/f3qfjby1rw13)`


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Canonical: https://rewindex.com/company/twilio/incidents/f3qfjby1rw13 · Markdown: https://rewindex.com/company/twilio/incidents/f3qfjby1rw13.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/f3qfjby1rw13 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:38:32.342Z