# Twilio: Voice Quality Issues with Inbound and Outbound Voice Calls from UK to UK Phone Numbers

> Twilio status incident “Voice Quality Issues with Inbound and Outbound Voice Calls from UK to UK Phone Numbers” on 2021-08-31: impact minor (vendor’s label), 4.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/f38sv8ds3bb2
Last updated: 2021-08-31T14:23:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-08-31 10:02 UTC · Resolved: 2021-08-31 14:23 UTC · Duration: 4.3 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/f38sv8ds3bb2](https://status.twilio.com/incidents/f38sv8ds3bb2)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-08-31 14:23 UTC: We are no longer seeing voice quality issues with inbound and outbound voice calls from UK to UK phone numbers. This issue has been resolved, and the service is functioning normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-08-31 10:02 UTC, resolved after 4.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/f38sv8ds3bb2
- Citation: Twilio, “Voice Quality Issues with Inbound and Outbound Voice Calls from UK to UK Phone Numbers” (2021-08-31 10:02 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/f38sv8ds3bb2 (CC BY 4.0).
- Markdown link: `[Twilio: Voice Quality Issues with Inbound and Outbound Voice Calls from UK to UK Phone Numbers (2021-08-31)](https://rewindex.com/company/twilio/incidents/f38sv8ds3bb2)`


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Canonical: https://rewindex.com/company/twilio/incidents/f38sv8ds3bb2 · Markdown: https://rewindex.com/company/twilio/incidents/f38sv8ds3bb2.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/f38sv8ds3bb2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:35:40.748Z