# Twilio: SMS Delivery Delays to Orange Network Congo

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-12-16 20:54 UTC · Resolved: 2021-12-17 10:36 UTC · Duration: 14 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/dxnvw84svlnz](https://status.twilio.com/incidents/dxnvw84svlnz)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Part of an outage event

- [Cloudflare outage, Dec 16, 2021: 10 vendors, 10 incidents](https://rewindex.com/events/2021-12-16-cloudflare)
- This incident started in the same window without naming Cloudflare (timing only, not evidence of a link). (timing only, posted +18 min vs the first vendor naming Cloudflare)

```mermaid
flowchart LR
  root["Cloudflare<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>2 vendors, 2 blamed Cloudflare<br/>HubSpot, Optimizely"]:::blames
  root --> h1
  me["Twilio (this incident)<br/>posted +18 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2021-12-17 10:36 UTC: We are no longer experiencing SMS delivery delays when sending messages to the Orange network in Congo. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/twilio/incidents/dxnvw84svlnz · Markdown: https://rewindex.com/company/twilio/incidents/dxnvw84svlnz.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/dxnvw84svlnz · Generated 2026-10-20T00:14:30.934Z