# Twilio: Flex, Conversations and Sync Products Affected in the US Region

> Twilio status incident “Flex, Conversations and Sync Products Affected in the US Region” on 2023-12-21: impact minor (vendor’s label), 3.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/dx7fjjmnqkns
Last updated: 2023-12-21T13:50:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-12-21 10:48 UTC · Resolved: 2023-12-21 13:50 UTC · Duration: 3.0 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/dx7fjjmnqkns](https://status.twilio.com/incidents/dx7fjjmnqkns)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-12-21 13:50 UTC: Issues with Twilio Conversations, Flex and Sync products that might lead to increased latencies and occasional 500 errors on public APIs in the US region due to increased traffic on the system has been resolved and is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-12-21 10:48 UTC, resolved after 3.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/dx7fjjmnqkns
- Citation: Twilio, “Flex, Conversations and Sync Products Affected in the US Region” (2023-12-21 10:48 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/dx7fjjmnqkns (CC BY 4.0).
- Markdown link: `[Twilio: Flex, Conversations and Sync Products Affected in the US Region (2023-12-21)](https://rewindex.com/company/twilio/incidents/dx7fjjmnqkns)`


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Canonical: https://rewindex.com/company/twilio/incidents/dx7fjjmnqkns · Markdown: https://rewindex.com/company/twilio/incidents/dx7fjjmnqkns.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/dx7fjjmnqkns · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:53:23.481Z