# Twilio: SIP pcaps downloaded from Twilio Console are in JSON format and unreadable

> Twilio status incident “SIP pcaps downloaded from Twilio Console are in JSON format and unreadable” on 2020-04-20: impact minor (vendor’s label), 9.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/dsb2b7h8tjfb
Last updated: 2020-04-21T07:31:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-04-20 21:39 UTC · Resolved: 2020-04-21 07:31 UTC · Duration: 9.9 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/dsb2b7h8tjfb](https://status.twilio.com/incidents/dsb2b7h8tjfb)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-04-21 07:31 UTC: SIP pcaps downloaded from Twilio Console are in JSON format and unreadable has been resolved and Console is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-04-20 21:39 UTC, resolved after 9.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/dsb2b7h8tjfb
- Citation: Twilio, “SIP pcaps downloaded from Twilio Console are in JSON format and unreadable” (2020-04-20 21:39 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/dsb2b7h8tjfb (CC BY 4.0).
- Markdown link: `[Twilio: SIP pcaps downloaded from Twilio Console are in JSON format and unreadable (2020-04-20)](https://rewindex.com/company/twilio/incidents/dsb2b7h8tjfb)`


---
Canonical: https://rewindex.com/company/twilio/incidents/dsb2b7h8tjfb · Markdown: https://rewindex.com/company/twilio/incidents/dsb2b7h8tjfb.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/dsb2b7h8tjfb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:41:19.027Z