# Twilio: Toll-Free and Long Code MMS Failures and Delays

> Twilio status incident “Toll-Free and Long Code MMS Failures and Delays” on 2023-08-14: impact none (vendor’s label), 17 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/dnpcy60xx5bl
Last updated: 2023-08-14T18:46:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-08-14 18:29 UTC · Resolved: 2023-08-14 18:46 UTC · Duration: 17 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/dnpcy60xx5bl](https://status.twilio.com/incidents/dnpcy60xx5bl)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-08-14 18:46 UTC: Twilio MMS was degraded for 37 minutes between 10:01 and 10:38 Pacific Time on 08/14/2023. During this period of time customers may have experienced delays or failures when sending MMS Toll-Free and long code messages. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-08-14 18:29 UTC, resolved after 17 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/dnpcy60xx5bl
- Citation: Twilio, “Toll-Free and Long Code MMS Failures and Delays” (2023-08-14 18:29 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/dnpcy60xx5bl (CC BY 4.0).
- Markdown link: `[Twilio: Toll-Free and Long Code MMS Failures and Delays (2023-08-14)](https://rewindex.com/company/twilio/incidents/dnpcy60xx5bl)`


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Canonical: https://rewindex.com/company/twilio/incidents/dnpcy60xx5bl · Markdown: https://rewindex.com/company/twilio/incidents/dnpcy60xx5bl.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/dnpcy60xx5bl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:42:46.973Z