# Twilio: Delay in Processing Super SIM Billing Transactions

> Twilio status incident “Delay in Processing Super SIM Billing Transactions” on 2022-01-14: impact minor (vendor’s label), 56 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/dn1pbp74ztzl
Last updated: 2022-01-14T21:51:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-01-14 20:55 UTC · Resolved: 2022-01-14 21:51 UTC · Duration: 56 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/dn1pbp74ztzl](https://status.twilio.com/incidents/dn1pbp74ztzl)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-01-14 21:51 UTC: We have investigated the delay in processing some usage transactions and confirmed that no records have been lost but delays in processing transactions are expected to continue into the next week. The amount charged for customer account Super SIM data usage may appear lower than expected based on amount of data consumed. As such, customers may see a difference in the quantity of data consumed when comparing consolidated Twilio usage against the amount of data reported by the Super SIM API's or portion of Console. Super SIM connectivity remains normal and is not impacted by this issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-01-14 20:55 UTC, resolved after 56 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/dn1pbp74ztzl
- Citation: Twilio, “Delay in Processing Super SIM Billing Transactions” (2022-01-14 20:55 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/dn1pbp74ztzl (CC BY 4.0).
- Markdown link: `[Twilio: Delay in Processing Super SIM Billing Transactions (2022-01-14)](https://rewindex.com/company/twilio/incidents/dn1pbp74ztzl)`


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Canonical: https://rewindex.com/company/twilio/incidents/dn1pbp74ztzl · Markdown: https://rewindex.com/company/twilio/incidents/dn1pbp74ztzl.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/dn1pbp74ztzl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:12:08.158Z