# Twilio: MMS Converter Failing to Convert Messages to Mexico

> Twilio status incident “MMS Converter Failing to Convert Messages to Mexico” on 2021-01-11: impact minor (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/dj1dy9ptm32r
Last updated: 2021-01-12T00:50:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-01-11 23:39 UTC · Resolved: 2021-01-12 00:50 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/dj1dy9ptm32r](https://status.twilio.com/incidents/dj1dy9ptm32r)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-01-12 00:50 UTC: Our engineering team has implemented a fix and we are no longer seeing MMS messages failing to Mexico when using MMS Converter through a Messaging Service. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-01-11 23:39 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/dj1dy9ptm32r
- Citation: Twilio, “MMS Converter Failing to Convert Messages to Mexico” (2021-01-11 23:39 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/dj1dy9ptm32r (CC BY 4.0).
- Markdown link: `[Twilio: MMS Converter Failing to Convert Messages to Mexico (2021-01-11)](https://rewindex.com/company/twilio/incidents/dj1dy9ptm32r)`


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Canonical: https://rewindex.com/company/twilio/incidents/dj1dy9ptm32r · Markdown: https://rewindex.com/company/twilio/incidents/dj1dy9ptm32r.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/dj1dy9ptm32r · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:48:22.667Z