# Twilio: On Call Engineers are Investigating an issue with CTM Numbers Ported are Losing Campaign Details out of the Numbers

> Twilio status incident “On Call Engineers are Investigating an issue with CTM Numbers Ported are Losing Campaign Details out of the Numbers” on 2025-12-18: impact none (vendor’s label), 4 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/dhbjzkcbq659
Last updated: 2025-12-18T21:14:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-12-18 21:10 UTC · Resolved: 2025-12-18 21:14 UTC · Duration: 4 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/dhbjzkcbq659](https://status.twilio.com/incidents/dhbjzkcbq659)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-12-18 21:14 UTC: We have fully investigated the CTM numbers ported are losing campaign details out of the numbers issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-12-18 21:10 UTC, resolved after 4 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/dhbjzkcbq659
- Citation: Twilio, “On Call Engineers are Investigating an issue with CTM Numbers Ported are Losing Campaign Details out of the Numbers” (2025-12-18 21:10 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/dhbjzkcbq659 (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating an issue with CTM Numbers Ported are Losing Campaign Details out of the Numbers (2025-12-18)](https://rewindex.com/company/twilio/incidents/dhbjzkcbq659)`


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Canonical: https://rewindex.com/company/twilio/incidents/dhbjzkcbq659 · Markdown: https://rewindex.com/company/twilio/incidents/dhbjzkcbq659.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/dhbjzkcbq659 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:03:33.403Z