# Twilio: 500s returned when navigating to /authy and /phone-verification

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-01-28 18:27 UTC · Resolved: 2020-01-28 18:41 UTC · Duration: 14 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/dgwwh5fxfqr8](https://status.twilio.com/incidents/dgwwh5fxfqr8)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-01-28 18:41 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/twilio/incidents/dgwwh5fxfqr8 · Markdown: https://rewindex.com/company/twilio/incidents/dgwwh5fxfqr8.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/dgwwh5fxfqr8 · Generated 2026-10-18T12:41:33.858Z