# Twilio: Issue with 500 errors for certain parts of our APIs

> Twilio status incident “Issue with 500 errors for certain parts of our APIs” on 2020-11-06: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/dgbb0lcjhn1w
Last updated: 2020-11-06T12:06:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-11-06 12:06 UTC · Resolved: 2020-11-06 12:06 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/dgbb0lcjhn1w](https://status.twilio.com/incidents/dgbb0lcjhn1w)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-11-06 12:06 UTC: For a brief period we saw that: - Voice users may not have seen debugger alerts for failed calls - Video customers may not see call logs - Console users would not see “pinned products” on sidebar, but could still go to individual product pages through the menus But we have now recovered and should be operating as normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2020-11-06 12:06 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/dgbb0lcjhn1w
- Citation: Twilio, “Issue with 500 errors for certain parts of our APIs” (2020-11-06 12:06 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/dgbb0lcjhn1w (CC BY 4.0).
- Markdown link: `[Twilio: Issue with 500 errors for certain parts of our APIs (2020-11-06)](https://rewindex.com/company/twilio/incidents/dgbb0lcjhn1w)`


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Canonical: https://rewindex.com/company/twilio/incidents/dgbb0lcjhn1w · Markdown: https://rewindex.com/company/twilio/incidents/dgbb0lcjhn1w.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/dgbb0lcjhn1w · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:42:31.813Z