# Twilio: Automated Alert: No Customer Impact

> Twilio status incident “Automated Alert: No Customer Impact” on 2023-09-26: impact none (vendor’s label), 18 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/dfy9xvm2k6g1
Last updated: 2023-09-26T18:50:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-09-26 18:32 UTC · Resolved: 2023-09-26 18:50 UTC · Duration: 18 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/dfy9xvm2k6g1](https://status.twilio.com/incidents/dfy9xvm2k6g1)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-09-26 18:50 UTC: We have fully investigated the Console Sub-accounts Navigation issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. The incident was already resolved. If customers are unable to see the data, we suggest logging out/in again and clearing browser cookies. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-09-26 18:32 UTC, resolved after 18 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/dfy9xvm2k6g1
- Citation: Twilio, “Automated Alert: No Customer Impact” (2023-09-26 18:32 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/dfy9xvm2k6g1 (CC BY 4.0).
- Markdown link: `[Twilio: Automated Alert: No Customer Impact (2023-09-26)](https://rewindex.com/company/twilio/incidents/dfy9xvm2k6g1)`


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Canonical: https://rewindex.com/company/twilio/incidents/dfy9xvm2k6g1 · Markdown: https://rewindex.com/company/twilio/incidents/dfy9xvm2k6g1.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/dfy9xvm2k6g1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:41:02.632Z