# Twilio: Subset of Users Not Able to Access Twilio.com

> Twilio status incident “Subset of Users Not Able to Access Twilio.com” on 2020-10-20: impact minor (vendor’s label), 2.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/dft5d20g4jwf
Last updated: 2020-10-20T21:19:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-10-20 19:15 UTC · Resolved: 2020-10-20 21:19 UTC · Duration: 2.1 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/dft5d20g4jwf](https://status.twilio.com/incidents/dft5d20g4jwf)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-10-20 21:19 UTC: We are no longer experiencing issues with a subset of users accessing Twilio.com directly. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-10-20 19:15 UTC, resolved after 2.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/dft5d20g4jwf
- Citation: Twilio, “Subset of Users Not Able to Access Twilio.com” (2020-10-20 19:15 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/dft5d20g4jwf (CC BY 4.0).
- Markdown link: `[Twilio: Subset of Users Not Able to Access Twilio.com (2020-10-20)](https://rewindex.com/company/twilio/incidents/dft5d20g4jwf)`


---
Canonical: https://rewindex.com/company/twilio/incidents/dft5d20g4jwf · Markdown: https://rewindex.com/company/twilio/incidents/dft5d20g4jwf.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/dft5d20g4jwf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:55:04.157Z