# Twilio: Elevated 5xx Errors in REST API

> Twilio status incident “Elevated 5xx Errors in REST API” on 2019-07-28: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/dctvdmts4l2c
Last updated: 2019-07-28T09:41:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-07-28 08:17 UTC · Resolved: 2019-07-28 09:41 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/dctvdmts4l2c](https://status.twilio.com/incidents/dctvdmts4l2c)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2019-07-28 09:41 UTC: We have remedied the underlying cause of the elevated 5xx errors we saw with our REST API. The impact lasted between 12:14 am and 12:30 am Pacific Time. These services are operating normally again. This incident is now resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2019-07-28 08:17 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/dctvdmts4l2c
- Citation: Twilio, “Elevated 5xx Errors in REST API” (2019-07-28 08:17 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/dctvdmts4l2c (CC BY 4.0).
- Markdown link: `[Twilio: Elevated 5xx Errors in REST API (2019-07-28)](https://rewindex.com/company/twilio/incidents/dctvdmts4l2c)`


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Canonical: https://rewindex.com/company/twilio/incidents/dctvdmts4l2c · Markdown: https://rewindex.com/company/twilio/incidents/dctvdmts4l2c.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/dctvdmts4l2c · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:36:47.441Z