# Twilio: Messaging Insights Not Loading for a Subset of Accounts

> Twilio status incident “Messaging Insights Not Loading for a Subset of Accounts” on 2021-11-03: impact minor (vendor’s label), 12 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/dbjppbyqtxtf
Last updated: 2021-11-04T01:50:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-11-03 14:06 UTC · Resolved: 2021-11-04 01:50 UTC · Duration: 12 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/dbjppbyqtxtf](https://status.twilio.com/incidents/dbjppbyqtxtf)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-11-04 01:50 UTC: Our engineers have corrected the issue causing Messaging Insights not to load for a subset of accounts. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-11-03 14:06 UTC, resolved after 12 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/dbjppbyqtxtf
- Citation: Twilio, “Messaging Insights Not Loading for a Subset of Accounts” (2021-11-03 14:06 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/dbjppbyqtxtf (CC BY 4.0).
- Markdown link: `[Twilio: Messaging Insights Not Loading for a Subset of Accounts (2021-11-03)](https://rewindex.com/company/twilio/incidents/dbjppbyqtxtf)`


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Canonical: https://rewindex.com/company/twilio/incidents/dbjppbyqtxtf · Markdown: https://rewindex.com/company/twilio/incidents/dbjppbyqtxtf.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/dbjppbyqtxtf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:02:16.234Z