# Twilio: Elevated latency and error rate in Dialogflow agent integration

> Twilio status incident “Elevated latency and error rate in Dialogflow agent integration” on 2025-05-14: impact minor (vendor’s label), 1.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/d99gbrd43tf7
Last updated: 2025-05-14T21:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-05-14 19:41 UTC · Resolved: 2025-05-14 21:14 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/d99gbrd43tf7](https://status.twilio.com/incidents/d99gbrd43tf7)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-05-14 21:14 UTC: The issue with Dialogflow agent integrations has been resolved for all affected users. The services are operating normally at this time. We appreciate your patience and understanding during this period.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-05-14 19:41 UTC, resolved after 1.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/d99gbrd43tf7
- Citation: Twilio, “Elevated latency and error rate in Dialogflow agent integration” (2025-05-14 19:41 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/d99gbrd43tf7 (CC BY 4.0).
- Markdown link: `[Twilio: Elevated latency and error rate in Dialogflow agent integration (2025-05-14)](https://rewindex.com/company/twilio/incidents/d99gbrd43tf7)`


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Canonical: https://rewindex.com/company/twilio/incidents/d99gbrd43tf7 · Markdown: https://rewindex.com/company/twilio/incidents/d99gbrd43tf7.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/d99gbrd43tf7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:36:58.939Z