# Twilio: Programmable Wireless SIM Updates Delayed

> Twilio status incident “Programmable Wireless SIM Updates Delayed” on 2021-11-18: impact minor (vendor’s label), 36 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/d4f8ltqz5p34
Last updated: 2021-11-18T23:03:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-11-18 22:27 UTC · Resolved: 2021-11-18 23:03 UTC · Duration: 36 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/d4f8ltqz5p34](https://status.twilio.com/incidents/d4f8ltqz5p34)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-11-18 23:03 UTC: We hold SIM update transactions in the 'scheduled' state when our downstream connectivity partners post maintenance entries to a shared calendar. We identified and rejected a maintenance entry that had been blocking Programmable Wireless SIM update transactions since 12:30 AM PT. The maintenance being performed is on components that we do not utilize to submit and complete SIM updates. The SIM updates that were being held in 'scheduled' have all been dequeued and processed. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-11-18 22:27 UTC, resolved after 36 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/d4f8ltqz5p34
- Citation: Twilio, “Programmable Wireless SIM Updates Delayed” (2021-11-18 22:27 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/d4f8ltqz5p34 (CC BY 4.0).
- Markdown link: `[Twilio: Programmable Wireless SIM Updates Delayed (2021-11-18)](https://rewindex.com/company/twilio/incidents/d4f8ltqz5p34)`


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Canonical: https://rewindex.com/company/twilio/incidents/d4f8ltqz5p34 · Markdown: https://rewindex.com/company/twilio/incidents/d4f8ltqz5p34.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/d4f8ltqz5p34 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:44:48.600Z