# Twilio: SMS delivery delays to and from toll free numbers and all US networks

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2020-01-20 19:33 UTC · Resolved: 2020-01-20 21:09 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/d46z6pkgqdz6](https://status.twilio.com/incidents/d46z6pkgqdz6)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-01-20 21:09 UTC: We are no longer experiencing US toll free number SMS delivery issues. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/twilio/incidents/d46z6pkgqdz6 · Markdown: https://rewindex.com/company/twilio/incidents/d46z6pkgqdz6.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/d46z6pkgqdz6 · Generated 2026-10-18T10:32:35.933Z