# Twilio: SMS Delivery Delays and Failures from Twilio to Malitel Mali

> Twilio status incident “SMS Delivery Delays and Failures from Twilio to Malitel Mali” on 2026-10-22: impact minor (vendor’s label), 26 h, 10 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/cxjr2my4lnbr
Last updated: 2026-10-23T14:33:52Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-22 12:42 UTC · Resolved: 2026-10-23 14:26 UTC · Duration: 26 h
- Updates: 10 · Affected components: CARRIER NETWORK - SMS, Middle East & Africa, SMS, Middle East & Africa
- [Vendor status page: https://status.twilio.com/incidents/cxjr2my4lnbr](https://status.twilio.com/incidents/cxjr2my4lnbr)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-10-22 12:42 UTC: Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **investigating** 2026-10-22 13:42 UTC: Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **identified** 2026-10-22 15:12 UTC: Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-10-22 16:13 UTC: Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **identified** 2026-10-22 18:13 UTC: Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- **identified** 2026-10-22 22:13 UTC: Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- **identified** 2026-10-23 06:14 UTC: Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
- **monitoring** 2026-10-23 10:52 UTC: We have observed a recovery in SMS delivery from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- **monitoring** 2026-10-23 12:53 UTC: We have observed a recovery in SMS delivery from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- **resolved** 2026-10-23 14:26 UTC: The incident has been resolved and SMS delivery from Twilio to Malitel network subscribers in Mali is operating normally.

## Rewindex changes for this incident

- 2026-10-22 14:03 UTC: [Incident updated: SMS Delivery Delays and Failures from Twilio to Malitel Mali](https://rewindex.com/change/r0cd5a86e32d75e.md)
- 2026-10-22 15:14 UTC: [Incident updated: SMS Delivery Delays and Failures from Twilio to Malitel Mali](https://rewindex.com/change/r2a5a478875f5aa.md)
- 2026-10-22 16:24 UTC: [Incident updated: SMS Delivery Delays and Failures from Twilio to Malitel Mali](https://rewindex.com/change/r23a7136dae9e09.md)
- 2026-10-22 18:24 UTC: [Incident updated: SMS Delivery Delays and Failures from Twilio to Malitel Mali](https://rewindex.com/change/rab5bcd6bd6d3d2.md)
- 2026-10-22 22:23 UTC: [Incident updated: SMS Delivery Delays and Failures from Twilio to Malitel Mali](https://rewindex.com/change/rbb67d86d50c808.md)
- 2026-10-23 06:23 UTC: [Incident updated: SMS Delivery Delays and Failures from Twilio to Malitel Mali](https://rewindex.com/change/r28808cab4192f4.md)
- 2026-10-23 10:53 UTC: [Incident updated: SMS Delivery Delays and Failures from Twilio to Malitel Mali](https://rewindex.com/change/r098358d0dccaac.md)
- 2026-10-23 13:03 UTC: [Incident updated: SMS Delivery Delays and Failures from Twilio to Malitel Mali](https://rewindex.com/change/rfc7cf29f40457f.md)
- 2026-10-23 14:33 UTC: [Incident updated: SMS Delivery Delays and Failures from Twilio to Malitel Mali](https://rewindex.com/change/r24d503f05facf4.md)

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-10-22 12:42 UTC, resolved after 26 h, 10 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/cxjr2my4lnbr
- Citation: Twilio, “SMS Delivery Delays and Failures from Twilio to Malitel Mali” (2026-10-22 12:42 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/cxjr2my4lnbr (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Delays and Failures from Twilio to Malitel Mali (2026-10-22)](https://rewindex.com/company/twilio/incidents/cxjr2my4lnbr)`


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Canonical: https://rewindex.com/company/twilio/incidents/cxjr2my4lnbr · Markdown: https://rewindex.com/company/twilio/incidents/cxjr2my4lnbr.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/cxjr2my4lnbr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:30:33.721Z