# Twilio: Latency and Timeout Errors with Twilio Rest API

> Twilio status incident “Latency and Timeout Errors with Twilio Rest API” on 2020-08-31: impact minor (vendor’s label), 4.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/csdzwn7fl16s
Last updated: 2020-08-31T20:24:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-08-31 16:12 UTC · Resolved: 2020-08-31 20:24 UTC · Duration: 4.2 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/csdzwn7fl16s](https://status.twilio.com/incidents/csdzwn7fl16s)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-08-31 20:24 UTC: Changes made with our cloud provider's networking appliance has resolved the API timeouts and Twilio Console issues. The Rest API and Console are operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-08-31 16:12 UTC, resolved after 4.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/csdzwn7fl16s
- Citation: Twilio, “Latency and Timeout Errors with Twilio Rest API” (2020-08-31 16:12 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/csdzwn7fl16s (CC BY 4.0).
- Markdown link: `[Twilio: Latency and Timeout Errors with Twilio Rest API (2020-08-31)](https://rewindex.com/company/twilio/incidents/csdzwn7fl16s)`


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Canonical: https://rewindex.com/company/twilio/incidents/csdzwn7fl16s · Markdown: https://rewindex.com/company/twilio/incidents/csdzwn7fl16s.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/csdzwn7fl16s · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:55:06.090Z