# Twilio: Some International Calls Might Have Failed Due to a Parsing Error

> Twilio status incident “Some International Calls Might Have Failed Due to a Parsing Error” on 2023-04-24: impact none (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/cmvfs09tyydp
Last updated: 2023-04-24T19:24:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-04-24 18:05 UTC · Resolved: 2023-04-24 19:24 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/cmvfs09tyydp](https://status.twilio.com/incidents/cmvfs09tyydp)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-04-24 19:24 UTC: Due to a software update, some international To numbers were incorrectly parsed for 20 hours and 47 minutes between 17:14 on 04/20/2023 and 12:01 on 04/21/2023 Pacific Time. During this period of time, customers may have experienced calls failures.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-04-24 18:05 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/cmvfs09tyydp
- Citation: Twilio, “Some International Calls Might Have Failed Due to a Parsing Error” (2023-04-24 18:05 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/cmvfs09tyydp (CC BY 4.0).
- Markdown link: `[Twilio: Some International Calls Might Have Failed Due to a Parsing Error (2023-04-24)](https://rewindex.com/company/twilio/incidents/cmvfs09tyydp)`


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Canonical: https://rewindex.com/company/twilio/incidents/cmvfs09tyydp · Markdown: https://rewindex.com/company/twilio/incidents/cmvfs09tyydp.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/cmvfs09tyydp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:38:08.452Z