# Twilio: Service Disruption in all Twilio API-s (Conversations API, Programmable Chat, Voice) in the IE1 Region

> Twilio status incident “Service Disruption in all Twilio API-s (Conversations API, Programmable Chat, Voice) in the IE1 Region” on 2023-09-28: impact none (vendor’s label), 17 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/cjpncc0g8k15
Last updated: 2023-09-28T18:05:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-09-28 17:48 UTC · Resolved: 2023-09-28 18:05 UTC · Duration: 17 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/cjpncc0g8k15](https://status.twilio.com/incidents/cjpncc0g8k15)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-09-28 18:05 UTC: Twilio Programable Chat and Conversations public APIs in all Twilio API-s (Conversations API, Programmable Chat, Voice) were degraded for 5 minutes between 9:56 and 10:00 Pacific Time on 09/28/2023. During this period of time customers may have experienced 500s errors. The issue has now been resolved. \*We're making a correction to this post, please check impact details at https://status.twilio.com/incidents/dglrb2zhzq1w

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-09-28 17:48 UTC, resolved after 17 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/cjpncc0g8k15
- Citation: Twilio, “Service Disruption in all Twilio API-s (Conversations API, Programmable Chat, Voice) in the IE1 Region” (2023-09-28 17:48 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/cjpncc0g8k15 (CC BY 4.0).
- Markdown link: `[Twilio: Service Disruption in all Twilio API-s (Conversations API, Programmable Chat, Voice) in the IE1 Region (2023-09-28)](https://rewindex.com/company/twilio/incidents/cjpncc0g8k15)`


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Canonical: https://rewindex.com/company/twilio/incidents/cjpncc0g8k15 · Markdown: https://rewindex.com/company/twilio/incidents/cjpncc0g8k15.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/cjpncc0g8k15 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:26:03.900Z