# Twilio: Agents unable to log into Flex

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-10-08 21:07 UTC · Resolved: 2019-10-08 22:40 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/cgh6q9xc10xq](https://status.twilio.com/incidents/cgh6q9xc10xq)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2019-10-08 22:40 UTC: Flex and TaskRouter are operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/twilio/incidents/cgh6q9xc10xq · Markdown: https://rewindex.com/company/twilio/incidents/cgh6q9xc10xq.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/cgh6q9xc10xq · Generated 2026-10-18T11:44:59.610Z