# Twilio: On Call Engineers are investigating an issue with Flex Fair Use Policy on Console

> Twilio status incident “On Call Engineers are investigating an issue with Flex Fair Use Policy on Console” on 2024-03-15: impact minor (vendor’s label), 3.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/cdr53fbptbsl
Last updated: 2024-03-15T04:32:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-03-15 00:46 UTC · Resolved: 2024-03-15 04:32 UTC · Duration: 3.8 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/cdr53fbptbsl](https://status.twilio.com/incidents/cdr53fbptbsl)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-03-15 04:32 UTC: The issue affecting Flex Fair Use Policy on Console has been resolved and the service is functioning normally at this time. To view the Fair Usage Policy, the following link should be used: https://pages.twilio.com/flex-fup

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-03-15 00:46 UTC, resolved after 3.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/cdr53fbptbsl
- Citation: Twilio, “On Call Engineers are investigating an issue with Flex Fair Use Policy on Console” (2024-03-15 00:46 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/cdr53fbptbsl (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are investigating an issue with Flex Fair Use Policy on Console (2024-03-15)](https://rewindex.com/company/twilio/incidents/cdr53fbptbsl)`


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Canonical: https://rewindex.com/company/twilio/incidents/cdr53fbptbsl · Markdown: https://rewindex.com/company/twilio/incidents/cdr53fbptbsl.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/cdr53fbptbsl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:23:48.573Z