# Twilio: Customers Unable to Access New Account Creation and MFA Reset Pages in Console

> Twilio status incident “Customers Unable to Access New Account Creation and MFA Reset Pages in Console” on 2025-01-16: impact minor (vendor’s label), 14 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/cc4gz67vx6b1
Last updated: 2025-01-30T15:15:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-01-16 16:24 UTC · Resolved: 2025-01-30 15:15 UTC · Duration: 14 d
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/cc4gz67vx6b1](https://status.twilio.com/incidents/cc4gz67vx6b1)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-01-30 15:15 UTC: The problem with Access New Account Creation and MFA Reset Pages in Console has been resolved, and the service is functioning normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-01-16 16:24 UTC, resolved after 14 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/cc4gz67vx6b1
- Citation: Twilio, “Customers Unable to Access New Account Creation and MFA Reset Pages in Console” (2025-01-16 16:24 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/cc4gz67vx6b1 (CC BY 4.0).
- Markdown link: `[Twilio: Customers Unable to Access New Account Creation and MFA Reset Pages in Console (2025-01-16)](https://rewindex.com/company/twilio/incidents/cc4gz67vx6b1)`


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Canonical: https://rewindex.com/company/twilio/incidents/cc4gz67vx6b1 · Markdown: https://rewindex.com/company/twilio/incidents/cc4gz67vx6b1.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/cc4gz67vx6b1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:19:09.914Z