# Twilio: Message delivery issue to our partner Surf Telecom Brazil

> Twilio status incident “Message delivery issue to our partner Surf Telecom Brazil” on 2020-07-10: impact minor (vendor’s label), 18 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/c7jzs85rkxvg
Last updated: 2020-07-10T18:57:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-07-10 00:40 UTC · Resolved: 2020-07-10 18:57 UTC · Duration: 18 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/c7jzs85rkxvg](https://status.twilio.com/incidents/c7jzs85rkxvg)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-07-10 18:57 UTC: The delivery issue affecting messages sent to Surf Telecom in Brazil is now resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-07-10 00:40 UTC, resolved after 18 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/c7jzs85rkxvg
- Citation: Twilio, “Message delivery issue to our partner Surf Telecom Brazil” (2020-07-10 00:40 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/c7jzs85rkxvg (CC BY 4.0).
- Markdown link: `[Twilio: Message delivery issue to our partner Surf Telecom Brazil (2020-07-10)](https://rewindex.com/company/twilio/incidents/c7jzs85rkxvg)`


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Canonical: https://rewindex.com/company/twilio/incidents/c7jzs85rkxvg · Markdown: https://rewindex.com/company/twilio/incidents/c7jzs85rkxvg.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/c7jzs85rkxvg · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:50:54.314Z