# Twilio: Super SIM UsageRecords are showing no usage on Subaccounts

> Twilio status incident “Super SIM UsageRecords are showing no usage on Subaccounts” on 2020-08-24: impact none (vendor’s label), 41 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/c7h15cf7bk6d
Last updated: 2020-08-26T12:16:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-08-24 19:05 UTC · Resolved: 2020-08-26 12:16 UTC · Duration: 41 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/c7h15cf7bk6d](https://status.twilio.com/incidents/c7h15cf7bk6d)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-08-26 12:16 UTC: Our engineering team has put a fix in place and usage records for both subaccounts and parent accounts are displayed correctly. The issue is now resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2020-08-24 19:05 UTC, resolved after 41 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/c7h15cf7bk6d
- Citation: Twilio, “Super SIM UsageRecords are showing no usage on Subaccounts” (2020-08-24 19:05 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/c7h15cf7bk6d (CC BY 4.0).
- Markdown link: `[Twilio: Super SIM UsageRecords are showing no usage on Subaccounts (2020-08-24)](https://rewindex.com/company/twilio/incidents/c7h15cf7bk6d)`


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Canonical: https://rewindex.com/company/twilio/incidents/c7h15cf7bk6d · Markdown: https://rewindex.com/company/twilio/incidents/c7h15cf7bk6d.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/c7h15cf7bk6d · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:41:11.828Z