# Twilio: Sync 500s Error

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-10-10 16:08 UTC · Resolved: 2022-10-10 22:30 UTC · Duration: 6.4 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/c3cn25m4ckjk](https://status.twilio.com/incidents/c3cn25m4ckjk)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-10-10 22:30 UTC: The Sync’s Map resource issue has been resolved and Sync, Conversations, Programmable Chat, Flex platform and Flex Insights are operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/twilio/incidents/c3cn25m4ckjk · Markdown: https://rewindex.com/company/twilio/incidents/c3cn25m4ckjk.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/c3cn25m4ckjk · Generated 2026-10-18T11:47:23.699Z