# Twilio: Elevated HTTP 500 Responses for Taskrouter API

> Twilio status incident “Elevated HTTP 500 Responses for Taskrouter API” on 2021-05-05: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/c2wsppyr260k
Last updated: 2021-05-05T20:02:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-05-05 20:02 UTC · Resolved: 2021-05-05 20:02 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/c2wsppyr260k](https://status.twilio.com/incidents/c2wsppyr260k)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-05-05 20:02 UTC: Taskrouter was degraded for 16 minutes between 12:16 PM to 12:32 PM Pacific Time on 05/05/2021. During this period, a small subset of customers may have experienced elevated HTTP 500 errors while retrieving statistic information using API. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-05-05 20:02 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/c2wsppyr260k
- Citation: Twilio, “Elevated HTTP 500 Responses for Taskrouter API” (2021-05-05 20:02 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/c2wsppyr260k (CC BY 4.0).
- Markdown link: `[Twilio: Elevated HTTP 500 Responses for Taskrouter API (2021-05-05)](https://rewindex.com/company/twilio/incidents/c2wsppyr260k)`


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Canonical: https://rewindex.com/company/twilio/incidents/c2wsppyr260k · Markdown: https://rewindex.com/company/twilio/incidents/c2wsppyr260k.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/c2wsppyr260k · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:53:31.006Z