# Twilio: Automated Alert: No Customer Impact

> Twilio status incident “Automated Alert: No Customer Impact” on 2023-01-20: impact none (vendor’s label), 51 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/c2d5pfpnc95n
Last updated: 2023-01-20T17:08:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-01-20 16:17 UTC · Resolved: 2023-01-20 17:08 UTC · Duration: 51 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/c2d5pfpnc95n](https://status.twilio.com/incidents/c2d5pfpnc95n)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-01-20 17:08 UTC: The alert that was raised and that reported SMS issues in Singapore was resolved by mistake. After investigation, it was determined that there was customer impact. Please refer to the new post for more information: https://status.twilio.com/incidents/7ps0zzvwgwrt. We apologize for the inconveniences this may have caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-01-20 16:17 UTC, resolved after 51 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/c2d5pfpnc95n
- Citation: Twilio, “Automated Alert: No Customer Impact” (2023-01-20 16:17 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/c2d5pfpnc95n (CC BY 4.0).
- Markdown link: `[Twilio: Automated Alert: No Customer Impact (2023-01-20)](https://rewindex.com/company/twilio/incidents/c2d5pfpnc95n)`


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Canonical: https://rewindex.com/company/twilio/incidents/c2d5pfpnc95n · Markdown: https://rewindex.com/company/twilio/incidents/c2d5pfpnc95n.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/c2d5pfpnc95n · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:09:31.929Z