# Twilio: SMS Delivery Failures from France to a Subset of Twilio Short Codes

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-15 13:40 UTC · Resolved: 2026-10-15 17:20 UTC · Duration: 3.7 h
- Updates: 5 · Affected components: CARRIER NETWORK - SMS, Europe, SMS, Europe
- [Vendor status page: https://stspg.io/lmj9pt4dcc8b](https://stspg.io/lmj9pt4dcc8b)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-10-15 13:40 UTC: Twilio customers may be experiencing SMS delivery failures from France to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-10-15 14:33 UTC: Twilio customers may be experiencing SMS delivery failures from France to a subset of Twilio Short Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **monitoring** 2026-10-15 15:08 UTC: We have observed a recovery in SMS delivery from France to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- **monitoring** 2026-10-15 17:08 UTC: We have observed a recovery in SMS delivery from France to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- **resolved** 2026-10-15 17:20 UTC: The incident has been resolved and SMS delivery from network subscribers in France to a subset of Twilio Short Codes is operating normally.


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Canonical: https://rewindex.com/company/twilio/incidents/c0t3nygfbyml · Markdown: https://rewindex.com/company/twilio/incidents/c0t3nygfbyml.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/c0t3nygfbyml · Generated 2026-10-18T11:34:33.074Z