# Twilio: SMS Delivery Receipt Failures from Twilio to Claro Costa Rica

> Twilio status incident “SMS Delivery Receipt Failures from Twilio to Claro Costa Rica” on 2026-11-12: impact minor (vendor’s label), 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/byymx2cv0kt1
Last updated: 2026-11-13T01:43:36Z

- Impact (vendor’s label): minor
- Status: investigating · edited after publishing
- Started: 2026-11-12 22:31 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 3 · Affected components: CARRIER NETWORK - SMS, Latin America, SMS, Latin America
- [Vendor status page: https://status.twilio.com/incidents/byymx2cv0kt1](https://status.twilio.com/incidents/byymx2cv0kt1)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-11-12 22:31 UTC: Twilio customers may be experiencing SMS delivery receipt failures from Twilio to Claro network subscribers in Costa Rica. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 1 hour or as soon as more information becomes available.
- **investigating** 2026-11-12 23:31 UTC: Twilio customers may be experiencing SMS delivery receipt failures from Twilio to Claro network subscribers in Costa Rica. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 2 hours or as soon as more information becomes available.
- **investigating** 2026-11-13 01:40 UTC: Twilio customers may be experiencing SMS delivery receipt failures from Twilio to Claro network subscribers in Costa Rica. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 4 hours or as soon as more information becomes available.

## Rewindex changes for this incident

- 2026-11-12 23:33 UTC: [Incident updated: SMS Delivery Receipt Failures from Twilio to Claro Costa Rica](https://rewindex.com/change/r82c2fba11c47cb.md)
- 2026-11-13 01:43 UTC: [Incident updated: SMS Delivery Receipt Failures from Twilio to Claro Costa Rica](https://rewindex.com/change/re7c7300ac2876c.md)

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-12 22:31 UTC, not resolved, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/byymx2cv0kt1
- Citation: Twilio, “SMS Delivery Receipt Failures from Twilio to Claro Costa Rica” (2026-11-12 22:31 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/byymx2cv0kt1 (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Receipt Failures from Twilio to Claro Costa Rica (2026-11-12)](https://rewindex.com/company/twilio/incidents/byymx2cv0kt1)`


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Canonical: https://rewindex.com/company/twilio/incidents/byymx2cv0kt1 · Markdown: https://rewindex.com/company/twilio/incidents/byymx2cv0kt1.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/byymx2cv0kt1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-13T01:48:22.238Z