# Twilio: Degraded performance - Programmable Voice

> Twilio status incident “Degraded performance - Programmable Voice” on 2016-08-19: impact minor (vendor’s label), 47 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/bwslsn04c298
Last updated: 2016-08-19T19:13:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-08-19 18:26 UTC · Resolved: 2016-08-19 19:13 UTC · Duration: 47 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/bwslsn04c298](https://status.twilio.com/incidents/bwslsn04c298)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2016-08-19 19:13 UTC: Between 11:04am and 11:24am the Twilio Programmable Voice stack experienced an issue where new calls would get queued, but would not get dialed. This affected a number of Programmable Voice customers using PSTN dials, Client dials, Conference dials. Our engineers have restored the service and all systems are operational at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2016-08-19 18:26 UTC, resolved after 47 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/bwslsn04c298
- Citation: Twilio, “Degraded performance - Programmable Voice” (2016-08-19 18:26 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/bwslsn04c298 (CC BY 4.0).
- Markdown link: `[Twilio: Degraded performance - Programmable Voice (2016-08-19)](https://rewindex.com/company/twilio/incidents/bwslsn04c298)`


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Canonical: https://rewindex.com/company/twilio/incidents/bwslsn04c298 · Markdown: https://rewindex.com/company/twilio/incidents/bwslsn04c298.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/bwslsn04c298 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:54:04.094Z