# Twilio: REST API errors sending and receiving WhatsApp messages

> Twilio status incident “REST API errors sending and receiving WhatsApp messages” on 2019-08-20: impact minor (vendor’s label), 2.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/bvwnfdzppl6t
Last updated: 2019-08-20T03:02:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-08-20 01:00 UTC · Resolved: 2019-08-20 03:02 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/bvwnfdzppl6t](https://status.twilio.com/incidents/bvwnfdzppl6t)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2019-08-20 03:02 UTC: The issue with WhatsApp is resolved and messages are flowing normally at this time. Outbound messages that were sent during this window were queued and have all been delivered.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2019-08-20 01:00 UTC, resolved after 2.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/bvwnfdzppl6t
- Citation: Twilio, “REST API errors sending and receiving WhatsApp messages” (2019-08-20 01:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/bvwnfdzppl6t (CC BY 4.0).
- Markdown link: `[Twilio: REST API errors sending and receiving WhatsApp messages (2019-08-20)](https://rewindex.com/company/twilio/incidents/bvwnfdzppl6t)`


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Canonical: https://rewindex.com/company/twilio/incidents/bvwnfdzppl6t · Markdown: https://rewindex.com/company/twilio/incidents/bvwnfdzppl6t.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/bvwnfdzppl6t · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:24:32.445Z