# Twilio: 10DLC brand registrations for Canadian brands

> Twilio status incident “10DLC brand registrations for Canadian brands” on 2023-08-09: impact none (vendor’s label), 55 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/brdwgncr1q77
Last updated: 2023-08-09T22:54:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-08-09 21:59 UTC · Resolved: 2023-08-09 22:54 UTC · Duration: 55 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/brdwgncr1q77](https://status.twilio.com/incidents/brdwgncr1q77)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-08-09 22:54 UTC: Twilio 10 DLC brand registrations for Canadian brands were degraded between July 19th to August 9th. During this period of time, customers may have experienced 10DLC brand registration for Canadian brand failures. The issue has now been resolved for any new brands registered with Canadian Business Number. Twilio is working on a fix for the Brands submitted during the incident period. You may also alternatively delete the brand and register a new one.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-08-09 21:59 UTC, resolved after 55 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/brdwgncr1q77
- Citation: Twilio, “10DLC brand registrations for Canadian brands” (2023-08-09 21:59 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/brdwgncr1q77 (CC BY 4.0).
- Markdown link: `[Twilio: 10DLC brand registrations for Canadian brands (2023-08-09)](https://rewindex.com/company/twilio/incidents/brdwgncr1q77)`


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Canonical: https://rewindex.com/company/twilio/incidents/brdwgncr1q77 · Markdown: https://rewindex.com/company/twilio/incidents/brdwgncr1q77.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/brdwgncr1q77 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:30:47.709Z