# Twilio: A2P 10DLC Campaign Vetting Delays

> Twilio status incident “A2P 10DLC Campaign Vetting Delays” on 2023-02-08: impact minor (vendor’s label), 49 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/bpbjysk6s8nr
Last updated: 2023-03-29T17:43:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-02-08 18:34 UTC · Resolved: 2023-03-29 17:43 UTC · Duration: 49 d
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/bpbjysk6s8nr](https://status.twilio.com/incidents/bpbjysk6s8nr)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-03-29 17:43 UTC: Since January 26, 2023, the A2P vetting registration process has required an additional manual verification step, and this additional step is completed by an external third party. Customers are still able to submit new campaign requests and resubmit previous rejected ones; however, this manual verification process is experiencing a high volume of requests, so it is expected that customers will continue to face delays while vetting 10DLC campaigns. Twilio will continue to work with the third party agency to expedite and improve verification processes delays. However, since reviews are expected to take longer from now on due this additional verification step, this incident will be closed. If you need further information about your campaign registration, please contact support for further assistance.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-02-08 18:34 UTC, resolved after 49 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/bpbjysk6s8nr
- Citation: Twilio, “A2P 10DLC Campaign Vetting Delays” (2023-02-08 18:34 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/bpbjysk6s8nr (CC BY 4.0).
- Markdown link: `[Twilio: A2P 10DLC Campaign Vetting Delays (2023-02-08)](https://rewindex.com/company/twilio/incidents/bpbjysk6s8nr)`


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Canonical: https://rewindex.com/company/twilio/incidents/bpbjysk6s8nr · Markdown: https://rewindex.com/company/twilio/incidents/bpbjysk6s8nr.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/bpbjysk6s8nr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:09:23.525Z