# Twilio: Issue in Deleting SMS Resources

> Twilio status incident “Issue in Deleting SMS Resources” on 2021-11-16: impact minor (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/bn280t20q2pd
Last updated: 2021-11-16T12:04:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-11-16 10:54 UTC · Resolved: 2021-11-16 12:04 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/bn280t20q2pd](https://status.twilio.com/incidents/bn280t20q2pd)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-11-16 12:04 UTC: We have fully investigated the issue with Unable to delete messages, messages reappear, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-11-16 10:54 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/bn280t20q2pd
- Citation: Twilio, “Issue in Deleting SMS Resources” (2021-11-16 10:54 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/bn280t20q2pd (CC BY 4.0).
- Markdown link: `[Twilio: Issue in Deleting SMS Resources (2021-11-16)](https://rewindex.com/company/twilio/incidents/bn280t20q2pd)`


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Canonical: https://rewindex.com/company/twilio/incidents/bn280t20q2pd · Markdown: https://rewindex.com/company/twilio/incidents/bn280t20q2pd.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/bn280t20q2pd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:08:52.019Z