# Twilio: Vietnam SMS Carrier Partner Maintenance

> Twilio maintenance “Vietnam SMS Carrier Partner Maintenance” on 2026-10-19: impact maintenance (vendor’s label), 23 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/bk5q9r8vr0j5
Last updated: 2026-10-27T08:03:54Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed · edited after publishing
- Started: 2026-10-19 22:28 UTC · Resolved: 2026-10-20 21:01 UTC · Duration: 23 h
- Updates: 4 · Affected components: CARRIER NETWORK - SMS, APAC, SMS, APAC
- [Vendor status page: https://stspg.io/948l8my3lrrg](https://stspg.io/948l8my3lrrg)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **scheduled** 2026-10-19 22:28 UTC: Our SMS carrier partner in Vietnam is conducting a planned maintenance from 20 October 2026 at 10:00 PDT until 20 October 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Viettel Mobile Vietnam handsets. We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
- **scheduled** 2026-10-20 16:00 UTC _(deleted by the vendor)_: Maintenance will begin as scheduled in 60 minutes.
- **in progress** 2026-10-20 17:00 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-10-20 21:01 UTC: The scheduled maintenance has been completed.

## Rewindex changes for this incident

- 2026-10-20 16:03 UTC: [Incident updated: Vietnam SMS Carrier Partner Maintenance](https://rewindex.com/change/rbf41594d0b5240.md)
- 2026-10-20 17:03 UTC: [Incident updated: Vietnam SMS Carrier Partner Maintenance](https://rewindex.com/change/r92640e080366e2.md)
- 2026-10-27 08:03 UTC: [Incident updated: Vietnam SMS Carrier Partner Maintenance](https://rewindex.com/change/r758cdcc6a19e05.md)

## Cite this

Maintenance posted by Twilio, started 2026-10-19 22:28 UTC, resolved after 23 h, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/bk5q9r8vr0j5
- Citation: Twilio, “Vietnam SMS Carrier Partner Maintenance” (2026-10-19 22:28 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/bk5q9r8vr0j5 (CC BY 4.0).
- Markdown link: `[Twilio: Vietnam SMS Carrier Partner Maintenance (2026-10-19)](https://rewindex.com/company/twilio/incidents/bk5q9r8vr0j5)`


---
Canonical: https://rewindex.com/company/twilio/incidents/bk5q9r8vr0j5 · Markdown: https://rewindex.com/company/twilio/incidents/bk5q9r8vr0j5.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/bk5q9r8vr0j5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:32:42.091Z