# Twilio: A subset of Outbound Calls with one-way audio issue in Mexico

> Twilio status incident “A subset of Outbound Calls with one-way audio issue in Mexico” on 2019-12-17: impact minor (vendor’s label), 6.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/bdz37j35phvw
Last updated: 2019-12-17T13:09:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-12-17 06:27 UTC · Resolved: 2019-12-17 13:09 UTC · Duration: 6.7 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/bdz37j35phvw](https://status.twilio.com/incidents/bdz37j35phvw)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2019-12-17 13:09 UTC: The issue was resolved, and the traffic is flowing normally now.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2019-12-17 06:27 UTC, resolved after 6.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/bdz37j35phvw
- Citation: Twilio, “A subset of Outbound Calls with one-way audio issue in Mexico” (2019-12-17 06:27 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/bdz37j35phvw (CC BY 4.0).
- Markdown link: `[Twilio: A subset of Outbound Calls with one-way audio issue in Mexico (2019-12-17)](https://rewindex.com/company/twilio/incidents/bdz37j35phvw)`


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Canonical: https://rewindex.com/company/twilio/incidents/bdz37j35phvw · Markdown: https://rewindex.com/company/twilio/incidents/bdz37j35phvw.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/bdz37j35phvw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:00:30.246Z