# Twilio: Our Engineers are Investigating an Issue with Missing Records In Accounts

> Twilio status incident “Our Engineers are Investigating an Issue with Missing Records In Accounts” on 2023-08-09: impact none (vendor’s label), 24 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/9yjxlwkpf0jz
Last updated: 2023-08-09T23:11:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-08-09 22:47 UTC · Resolved: 2023-08-09 23:11 UTC · Duration: 24 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/9yjxlwkpf0jz](https://status.twilio.com/incidents/9yjxlwkpf0jz)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-08-09 23:11 UTC: We have fully investigated the issue with missing records in accounts, and it was determined that there is no noticeable customer impact. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-08-09 22:47 UTC, resolved after 24 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/9yjxlwkpf0jz
- Citation: Twilio, “Our Engineers are Investigating an Issue with Missing Records In Accounts” (2023-08-09 22:47 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/9yjxlwkpf0jz (CC BY 4.0).
- Markdown link: `[Twilio: Our Engineers are Investigating an Issue with Missing Records In Accounts (2023-08-09)](https://rewindex.com/company/twilio/incidents/9yjxlwkpf0jz)`


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Canonical: https://rewindex.com/company/twilio/incidents/9yjxlwkpf0jz · Markdown: https://rewindex.com/company/twilio/incidents/9yjxlwkpf0jz.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/9yjxlwkpf0jz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:30:26.776Z