# Twilio: A Subset of Speech Errors Affecting Programmable Voice > Twilio status incident “A Subset of Speech Errors Affecting Programmable Voice” on 2020-09-25: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex. Canonical: https://rewindex.com/company/twilio/incidents/9y1cws7cy4nd Last updated: 2020-09-25T02:09:00Z - Impact (vendor’s label): none - Status: resolved - Started: 2020-09-25 02:09 UTC · Resolved: 2020-09-25 02:09 UTC · Duration: 0 min - Updates: 1 - [Vendor status page: https://status.twilio.com/incidents/9y1cws7cy4nd](https://status.twilio.com/incidents/9y1cws7cy4nd) - [Company: Twilio](https://rewindex.com/company/twilio.md) ## Timeline of updates - **resolved** 2020-09-25 02:09 UTC: Twilio Programmable Voice was degraded for 30 minutes between 24 Sep 2020 18:00 PM PDT and 18:30PM Pacific Time. During this period of time customers may have experienced speech not recognized. The issue has now been resolved. Component: TwiML _From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._ ## Cite this Status incident (vendor impact label: none) posted by Twilio, started 2020-09-25 02:09 UTC, resolved after 0 min, 1 update(s). - Canonical URL: https://rewindex.com/company/twilio/incidents/9y1cws7cy4nd - Citation: Twilio, “A Subset of Speech Errors Affecting Programmable Voice” (2020-09-25 02:09 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/9y1cws7cy4nd (CC BY 4.0). - Markdown link: `[Twilio: A Subset of Speech Errors Affecting Programmable Voice (2020-09-25)](https://rewindex.com/company/twilio/incidents/9y1cws7cy4nd)` --- Canonical: https://rewindex.com/company/twilio/incidents/9y1cws7cy4nd · Markdown: https://rewindex.com/company/twilio/incidents/9y1cws7cy4nd.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/9y1cws7cy4nd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:02:58.511Z