# Twilio: Increased rate of 500 errors on Conversations product

> Twilio status incident “Increased rate of 500 errors on Conversations product” on 2023-07-11: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/9xldqf9f8wvt
Last updated: 2023-07-11T13:38:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-07-11 13:38 UTC · Resolved: 2023-07-11 13:38 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/9xldqf9f8wvt](https://status.twilio.com/incidents/9xldqf9f8wvt)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-07-11 13:38 UTC: Twilio Conversations was degraded for 1 hour and 46 minutes between 03:25 and 05:05 Pacific Time. During this period of time customers may have experienced an elevated number of 5xx errors on Conversations API endpoints. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-07-11 13:38 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/9xldqf9f8wvt
- Citation: Twilio, “Increased rate of 500 errors on Conversations product” (2023-07-11 13:38 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/9xldqf9f8wvt (CC BY 4.0).
- Markdown link: `[Twilio: Increased rate of 500 errors on Conversations product (2023-07-11)](https://rewindex.com/company/twilio/incidents/9xldqf9f8wvt)`


---
Canonical: https://rewindex.com/company/twilio/incidents/9xldqf9f8wvt · Markdown: https://rewindex.com/company/twilio/incidents/9xldqf9f8wvt.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/9xldqf9f8wvt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:31:57.772Z