# Twilio: Automated Alert: Minimal Customer Impact

> Twilio status incident “Automated Alert: Minimal Customer Impact” on 2021-02-19: impact minor (vendor’s label), 14 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/9wczvbv5rjvy
Last updated: 2021-02-19T15:31:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-02-19 15:17 UTC · Resolved: 2021-02-19 15:31 UTC · Duration: 14 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/9wczvbv5rjvy](https://status.twilio.com/incidents/9wczvbv5rjvy)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-02-19 15:31 UTC: We have fully investigated the Programmable Voice issue triggered by our automated alert, and it was determined that the impact was limited to a small set of customers, who have been reached out individually to address any concerns. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-02-19 15:17 UTC, resolved after 14 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/9wczvbv5rjvy
- Citation: Twilio, “Automated Alert: Minimal Customer Impact” (2021-02-19 15:17 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/9wczvbv5rjvy (CC BY 4.0).
- Markdown link: `[Twilio: Automated Alert: Minimal Customer Impact (2021-02-19)](https://rewindex.com/company/twilio/incidents/9wczvbv5rjvy)`


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Canonical: https://rewindex.com/company/twilio/incidents/9wczvbv5rjvy · Markdown: https://rewindex.com/company/twilio/incidents/9wczvbv5rjvy.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/9wczvbv5rjvy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:55:32.320Z