# Twilio: Spike in 5xx errors Affecting Conversations and Sync in IE1 Region

> Twilio status incident “Spike in 5xx errors Affecting Conversations and Sync in IE1 Region” on 2025-07-07: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/9twx5d6gp7bm
Last updated: 2025-07-07T12:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-07-07 12:30 UTC · Resolved: 2025-07-07 12:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/9twx5d6gp7bm](https://status.twilio.com/incidents/9twx5d6gp7bm)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-07-07 12:30 UTC: Twilio Conversations and Sync in the IE1 region was degraded for 4 minutes between 04:18 and 04:22 Pacific Time on 07/07/2025. During this period of time the customers may have experienced higher than normal latency and may have experienced a spike in 5xx errors. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-07-07 12:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/9twx5d6gp7bm
- Citation: Twilio, “Spike in 5xx errors Affecting Conversations and Sync in IE1 Region” (2025-07-07 12:30 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/9twx5d6gp7bm (CC BY 4.0).
- Markdown link: `[Twilio: Spike in 5xx errors Affecting Conversations and Sync in IE1 Region (2025-07-07)](https://rewindex.com/company/twilio/incidents/9twx5d6gp7bm)`


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Canonical: https://rewindex.com/company/twilio/incidents/9twx5d6gp7bm · Markdown: https://rewindex.com/company/twilio/incidents/9twx5d6gp7bm.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/9twx5d6gp7bm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:24:31.177Z