# Twilio: SMS Delivery Failures to Brazil Oi and Brazil Tim when Sending from Local Long Codes

> Twilio status incident “SMS Delivery Failures to Brazil Oi and Brazil Tim when Sending from Local Long Codes” on 2021-05-13: impact minor (vendor’s label), 7 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/9skntwy87fcy
Last updated: 2021-05-20T19:56:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-05-13 17:57 UTC · Resolved: 2021-05-20 19:56 UTC · Duration: 7 d
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/9skntwy87fcy](https://status.twilio.com/incidents/9skntwy87fcy)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-05-20 19:56 UTC: We have been informed that the SMS delivery receipt report failures for messages to Brazil Oi when sending from local long codes are caused by a technical problem in our carrier partner’s platform and there is currently no estimated resolution time. Actual delivery of messages is not affected. As the impact is limited to a small subset of customers, we are marking this incident as resolved and will continue to update affected customers via email until the incident is fully resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-05-13 17:57 UTC, resolved after 7 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/9skntwy87fcy
- Citation: Twilio, “SMS Delivery Failures to Brazil Oi and Brazil Tim when Sending from Local Long Codes” (2021-05-13 17:57 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/9skntwy87fcy (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Failures to Brazil Oi and Brazil Tim when Sending from Local Long Codes (2021-05-13)](https://rewindex.com/company/twilio/incidents/9skntwy87fcy)`


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Canonical: https://rewindex.com/company/twilio/incidents/9skntwy87fcy · Markdown: https://rewindex.com/company/twilio/incidents/9skntwy87fcy.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/9skntwy87fcy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:38:30.707Z