# Twilio: Subset of Call Data Not Deleted

> Twilio status incident “Subset of Call Data Not Deleted” on 2021-01-14: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/9r9cxpcznp6f
Last updated: 2021-01-14T17:23:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-01-14 16:02 UTC · Resolved: 2021-01-14 17:23 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/9r9cxpcznp6f](https://status.twilio.com/incidents/9r9cxpcznp6f)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-01-14 17:23 UTC: We are no longer experiencing the problem with call data not deleted when requested via the API. Service has been restored and call DELETE REST API requests between 14 Jan 2021 3:14:00 AM PST - 8:45:00 AM PST have been completed and are up to date.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-01-14 16:02 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/9r9cxpcznp6f
- Citation: Twilio, “Subset of Call Data Not Deleted” (2021-01-14 16:02 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/9r9cxpcznp6f (CC BY 4.0).
- Markdown link: `[Twilio: Subset of Call Data Not Deleted (2021-01-14)](https://rewindex.com/company/twilio/incidents/9r9cxpcznp6f)`


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Canonical: https://rewindex.com/company/twilio/incidents/9r9cxpcznp6f · Markdown: https://rewindex.com/company/twilio/incidents/9r9cxpcznp6f.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/9r9cxpcznp6f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:21:37.309Z